Privacy Policy for SolidNote
Last updated: July 2025
Introduction
SolidNote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile appli[...]
Information We Collect
Information You Provide
- Project and issue data you create within the app
- Photos you take and store within the app
- Account information (if you choose to create an account)
Automatically Collected Information
- Device information (device type, operating system version)
- App usage statistics
- Crash reports and performance data
Subscription Information
- Payment information (processed securely through Apple/Google)
- Subscription status and renewal dates
How We Use Your Information
We use the information we collect to:
- Provide and maintain the SolidNote service
- Process your subscription payments
- Improve our app functionality and user experience
- Send you important updates about the app
- Provide customer support
Data Storage and Security
Local Storage
- Your project data and photos are stored locally on your device
- We do not have access to your local data unless you explicitly share it
Cloud Storage (Coming Soon)
- When cloud sync is implemented, your data will be encrypted and stored securely
- You will have control over what data is synced
Third-Party Services
RevenueCat
- We use RevenueCat to manage subscriptions
- RevenueCat processes payment information according to their privacy policy
- No personal data is shared with RevenueCat beyond what's necessary for subscription management
Apple/Google
- Payment processing is handled by Apple App Store or Google Play Store
- These platforms have their own privacy policies governing payment data
Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of data collection (where applicable)
- Cancel your subscription at any time
Children's Privacy
SolidNote is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@easternlabs.app
Website: https://easternlabs.app
Data Retention
- Local data is retained until you delete it or uninstall the app
- Subscription data is retained as required by law and for billing purposes
- You can request deletion of your data at any time
International Users
If you are using SolidNote from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.
